Availability:
a. All transfers are subject to weather conditions, and may be subject to change without prior notice.
b. We cannot guarantee the availability of transfers as they are operated by third parties.

Delays and Cancellations:
a. We are not responsible for any delays or cancellations of transfers.
b. However, we assure you that your tickets will be reserved for the transfer. In the event of a cancellation by the service provider, we will provide a refund.
c. Any other cancellation initiated by the guest will be subject to our refund policy.
d. A tax and service charge of 30% will apply to the refund process.

Terms of Booking:
a. All online bookings for ferry and speed boats are valid for one-way transfers.
b. For return transfers or arranging transfers with your hotel, please contact us directly.

Ticket Collection:
a. Upon completion of payment, we will reserve your ticket and hand it over to you on your arrival and departure dates.
b. By purchasing tickets, you agree to abide by our terms and conditions policies.

Additional Information:
a. Before purchasing tickets, we strongly recommend reading our terms and conditions in full.

Please note that these terms and conditions are subject to change without prior notice. It is essential to review the most recent version before making any bookings or transactions.

 terms and conditions policies.