Question 1

why book online?

Accepted Answer

Transfer by domestic plane, Seaplane , Speed Boat and Ferry Boat are mostly fully booked on the day of your arrival, so you must contact your hotel or Transfer Provider to book your tickets minimum 3 days of your arrival. In order to minimize your Transfer issue we had launched online tickets booking website Atolltransfer.com which you can book available tickets and if your Transfer destination is not listed in our website please contact us by email info@atolltransfer.com we will provide your seat by online. By online booking your Transfer tickets and private Transfer will be secure. Your Transfer seat will be guarantee.

Question 2

Why Atoll transfer online booking?

Accepted Answer

We are the first online Transfer booking provider based in Maldives. As we are connected partner to all Transfer service provider in Maldives. “No one knows Maldives Transfer better than Us”

Question 3

Why transfer is so expensive?

Accepted Answer

One of the reasons is high price of fuel. Another is large fuel consaption of boat/sepalne engines.

Question 4

Is there any public transfer to resorts?

Accepted Answer

No, there are no public ferries (slow boats) and sharing schedules speedboat to from/resorts in Maldives. Only private ones that can be arranged by resort or by Atoll Transfer.

Question 5

Why do I need my flight details in order to make a booking?

Accepted Answer

Arrival/departure date,time or Flight  are required to ensure proper scheduling of transfers to and from the resort.

Question 6

How do I get from Male Airport to my stopover/ layover hotel in Male city?

Accepted Answer

By Vehicle
Good new Recently Maldives have open the connecting bridge from Airport to Male city and Hulhumale. you can take taxi or bus to Male city now. if you would like to arrange the taxi online please connect with us by email info@atolltransfer.com or for last miunte please visit to our airport counter number F3 our Manger will arrange you the taxi tour or transfer to hotel .
By Sea Ferry 
If the city hotel you book does not include airport transfers, there is a ferry and speed boat  located at the pier just outside the arrival hall. The Ferry trip costs USD 1.00 and Speed boat cost USD2  takes approximately 15 minutes by ferry and 1 minutes by speed boat (Airport express) . if you would like to make a city hotel reservation please contact us email : info@atolltransfer.com we will provide you the suitable accomodation which is fit to your budget. note: Direct booking with hotel will count as FIT booking (which is mostly 10% high price from the city hotel)

Question 7

Will someone meet me at the airport?

Accepted Answer

Atoll Transfer most of the tickets includes Handling charge (includtion mention on e-ticket).

Question 8

What if I miss my transfer?

Accepted Answer

According to our policy if the guest missed the speed boat or any other subjected transfer cause of Flight, (make sure your flight timing match with your Transfer options) Late arrival to departure terminal there will be no ticket refund , but if there is an cancelation of Boat Transfer by the service provider and due cancellation of bad weather conditions we will refund you.
If you made payment not by cash (Payoneer, PayPal etc.) refund will be provided only via chosen payment option and includes fee

Question 9

What if I do not have my flight details yet?

Accepted Answer

If you don’t have your flight details at the time of the booking, please contact your hotel, no later than 3 days prior to your arrival in order to ensure transfers to and from the hotel are properly arranged.
As the Maldives is an island nation, seaplanes and speed boats serve as taxis to your destination. Without this service, getting to your hotel is not possible

Question 10

How do I arrange my return transfers back to Male Airport?

Accepted Answer

Guest Arranging their own Transfer should have to clear out the return Transfer options , please contact us for return Transfer tickets and options.

Question 11

What if my flight arrives into Male after 3:30 p.m.?

Accepted Answer

If you are booked on a Seaplane transfer, you will be required to stay overnight in Male. We recommend booking a hotel within close proximity to the airport.

Question 12

What is the schedule for island transfers and the luggage policy?

Accepted Answer

Most of the Resort Transfer is organized by them own. Speed boat transfers operate 24 hours per day. These transfers will be arranged by the hotel based on your arrival/departure time.
Local Island Transfer by ferry and speed Boat is organized by private own parties, which will be mostly on day time. The schedule of Transfer is different from each location in Maldives. Please Refer to time schedule table of your final destination island.
Domestic airplane Operate 24 hours per day. All Transfer will be combine and schedule Transfer according to you international Arrival and departure flight. Each passenger may carry 20kg of checked luggage and 5kg of hand luggage.
Seaplanes operate from 6:00 a.m. until 4:30 p.m., 7 days per week. However, schedules vary depending on the arrival and departure times of all guests on that given day. You must arrive into Male before 3:30 p.m. in order to catch a same day Seaplane transfer. Seaplane Carriers are independent operators which provide the resort with schedules in the evening prior to arrival and departures. As such, all schedule timing are solely at the discretion of the seaplane management. Each passenger may carry 20kg of checked luggage and 5kg of hand luggage. Any excess thereof is subject to the additional fees to be paid direct to the seaplane operator. The Carrier does not guarantee to transport baggage on the same flight as the passengers and reserves the right to refuse carriage of out-sized items as well as restricted articles and dangerous goods.

Question 13

How long does it take to get to my hotel from Male Airport?

Accepted Answer

Island transfer time depends on the selected hotel. Speed boat transfers can be as short as 10 minutes or as long as 3 hours . Seaplane transfers usually take from 30 minutes to 1 hour. Please refer to the hotel page on our site for more details.
Ferry Boat or slow Boat (dhoni) Transfer by ferry boat will be the cheapest option in Maldives . for private ferry boat will be expensive as the capacity of passenger will be average minimum 50 Maximum 200 passengers so normally ferry boat will take schedule Transfer to island.

Question 14

How far is the airport arrival hall from the transfer departure points?

Accepted Answer

It is approximately 2 minutes  walking distance from the airport arrival hall. The ferry pier for speed boat transfers is just outside the arrival hall.
Check-in for Seaplane transfers is located at the arrival hall. A shuttle bus will bring you to the Seaplane terminal. Travel time is approximately 10-15 minutes

Question 15

About Maldives

Accepted Answer

Maldives at a glance
Official name of the country: Republic of Maldives
Location: Indian Ocean, about 500km from Sri-Lankaand India.
Geography: Coral islands grouped into atolls with fringing reefs
Area: 90,000 sq km
Political Status: Independent Republic
Religion: Islam
Capital: Male’ (1.77 sq km)
International Airport Male’ Ibrahim naasir International Airport
Literacy rate: 98.2%
Maldives standard time: +5 hrs GMT
Language: Dhivehi (English is widely spoken)
Currency: Rufiyaa (Rf. 1 = 100 Laari)
Exchange rate: 1US$ = 15.52 RF
Population: 320,018 (2011)
International dialing code: +960  Telecommunication organization (Dhiraagu and Ooredoo)
Holidays in Maldives
Spend a relaxing spa holiday in sunny Maldives and be mesmerized with stretches of naturally formed atolls alive with marine activity. There are 26 natural atolls in Maldives islands that complement pristine pure
beaches and aquamarine lagoons. Enjoy the treasures of Banana reef; see the markets and mosques of Male, Maldives accommodation, Maldives islands, the capital of Maldives and enjoy the vistas at Addu atoll with Tourism in Maldives.
The coral islands of enchanting Maldives are akin to glittering jewels afloat the turquoise Indian Ocean. Date sea birds and abundant marine treasures, Maldives island resorts scuba dive, snorkel and swim while you celebrate tropical Maldives. Maldives honeymoons in style on pure white beaches fringed generously with dancing palms and tropical island trees.
Tourism in Maldives is developing on a very large scale. By virtue of being a quite paradise, Maldives islands attracts peace seekers and honeymooners to come and enjoy togetherness with its unmatched locales acting as the perfect chaperone for a perfect holiday in maldives.
How to Reach Maldives.
Travel to Maldives is conveniently accessible via airplanes from major cities of the world. Male International Airport is the only international airport situated on the capital city Male from where flights transfers to and from other major parts of the world. There are regular and well-maintained flights to and from Thrivananthapuram (India), Kuala Lumpur (Malaysia), Vienna (Austria), Paris (France), Moscow (Russia), Narita (Japan), Singapore, Colombo (Sri Lanka), Dubai (UAE), London (UK), Dhoha (Qatar), Munich, Hamburg, Dusseldorf and many other major part of the world. You can also visit Maldives through sea. Although traveling into Maldives through sea or yacht is not considered safe but various private ships are coming in the transport map of Maldives. Travelers can take a voyage through private yacht or ship.Contact a Local Agent which will give information info@heymaldives.com.

Question 16

Types Of Transfers & Average Price

Accepted Answer

Domestic Airplane
Maldivian is the airline division of Island Aviation Services based in Malé, in the Maldives.[1] It is the national airline of the Maldives. It operates international flights in addition to inter-island services. Its main base is Ibrahim Nasir International Airport.
On 13 April 2000, the Government under a Presidential decree incorporated Island Aviation Services Limited as a limited liability Company, one hundred percent owned by the Government of Maldives. The airline began operations with three aircraft; a Bombardier Dash 8 Q200; and a Dornier 228, and served only domestic airports within the Maldives.
Price starts from 110$ per person per way
Seaplane
Seaplanes are often used as a quicker option by tourist resorts located atolls further from the airport. Catching a seaplane is a rare treat that adds an extra layer to your experience of the Maldives by putting its unique geography into perspective through cottony layers of cloud. Flying over the islands at low heights you can see the shapes of reefs and colours of shallow waters around every island, and, if your trip is timely, perhaps even a couple of dolphins crossing the atolls channels.
Price starts from USD260 per person one way trip
Speed Boat
Travelling by speedboat too, is, on its own a fun adventure. As it roars cleanly over the deep blue water, you feel the salt on your lips, the sun on your face, and the wind tugging your hair into a frenzy. All boats are up-to-date.
Price starts from USD30 per person per way (scheduled speedboat)
USD12 per noticale mile (private speedboat)
Slow Boat or Dhoni
Dhoni or Doni is a multi-purpose sail boat with a motor or lateen sails that is used in the Maldives. It is handcrafted and its use within the multi-island nation has been very important. A dhoni resembles a dhow, a traditional Arab sailing vessel.
The traditional dhoni is one of the oldest known sea vessels in the Maldives. Many of these traditional sailing vessels were, of necessity, built using coconut palm timber. The sailing dhoni was used in earlier days by Maldivian fishermen. During the industrial revolution many fisherman changed to a mechanized dhoni.
Price for public ferry starts from USD 2 per person per way.
There are no public ferries to/from resorts in Maldives

Question 17

How To buy Ferry Tickets

Accepted Answer

Airport Ferry Ticket
By slow boat
It is easy to take the airport ferry to Male or to airport by your self. The ticket counter is very close to Airrval Terminal at the airport as you can reach to the counter by 2 miuntes.
for the ferry counter photo view click here 
price for airprot ferry ticket is 06:00 to 23:59 USD1/per person and 00:00 to 05:59 is USD2/per person.
If you would like to go from Male to airprot the ferry ticket counter is located near the Postal buliding. for photo view click here
By Speed Boat
Speed Boat Ferry to airport is organized by MTCC and the price is USD1.5
The speed boat ferry counter is in MTCC terminal the service name AIRPORT EXPRESS
Atoll Ferry Tickets
Most of the destination  ferry ticket counter is located in Viligily ferry Terminal.
Below you will find the Island ferry Destination ticket sale by Viligily Terminal
Maafushi 
Rasdhoo
Mathiveri
Ukulhas 
Bodufulhadhoo
Himendhoo
Fulidhoo

Question 18

How to Book online Ferry Tickets

Accepted Answer

Atoll Transfer website offer to tourist and locals to book online there tickets. Please note, that all transfer is manage by third parties and it is subject to change the time with notice.
Click  to view the online ferry ticket sales As the Atoll Transfer charge a booking fee for online booking and we gurantee that your reservation will be in safe with us unless subject to weather or operational change by third parties.
If you cant find your destination ticket please contact us by email: info@atolltransfer.com we will assit you to book online.

Question 19

Operation of transfer due to COVID stiuation

Accepted Answer

Maldives Island is a Quick destination which we call One Island One Resorts . All island is located with distance each other which is low risk of spreding the virus . our operation is active from 15 July 2020 which our boarders had been open recently for tousiam . Currently we doing the private transfer for the clients and this is the safe mode at now but we will be opening our combaine transfer from 1 october 2020 ( depending on our HPA gudlines and announcements. we are operating our boats after disinfaction of each trip.

Question 20

How to book maldives public ferry?

Accepted Answer

Please note there is no public government ferry to any of resort in maldives 
how ever there is some public ferry to local island from male city provide by MTCC the lis is below 
note:. These ferry are now operating for logistical needs, mostly local travel by speedboat ferry from 2020 year .

The public slow ferry is not reliable service for your holiday needs as mostly cancellation will occur. Not recommended.

Question 21

How to book a seaplane to a resort?

Accepted Answer

The resort you book will have shared seaplane seat which will be provided with extra charge price from 290 to 900 usd per person.

Atoll transfer only provide private seaplane service which price from 2600 to 16000 usd.

Question 22

how to book boat,speedboat to resort or island?

Accepted Answer

Atoll transfer provide mostly private speedboats to resorts. If you want to book please check the price with our team or please visit the link book now

Question 23

how to book speedboat ferry or schedule?

Accepted Answer

Atoll transfer provide below list of destination schedule. List is here

Question 24

what is the cost or price of airport transfer?

Accepted Answer

Thank you . Kindly mention the resort or island name with number of passenger with arrival date

Question 25

Is it  possible to book boat between resorts?

Accepted Answer

Yes its possible if two resorts located not far from one another

Question 26

Can we change the destination of our trip without extra charges?

Accepted Answer

It will depend on ticket cost for new destination, but we not taking extra charge for changing the ticket

Question 27

What if we delay to our public speed boat will we lost the tickets?

Accepted Answer

if its happened because of flight delay   we will try to change your trip to closest time available or to next day

Question 28

Will we get refund if trip was cancelled due to bad weather condition?

Accepted Answer

We can change your trip to another boat time, or arrange refund if there is not possible to travel next 24 hrs due to bad weather

Question 29

In which situations refund is possible ?

Accepted Answer

if you cannot travel because of your health condition or family issues, we need to receive official letter from you atleast before 3 days of your trip.You have to inform us about reson of cancelling your trip.

Question 30

When is good  time to travel to Maldives and weather is good?

Accepted Answer

Most dry and less rainy months is February till April

Question 31

Does Atoll Transfer can arrange accommodation as well?

Accepted Answer

No, we not providing accommodations

Question 32

Does private speed boat transfer means there is no other passengers on the boat?

Accepted Answer

Yes, this is private, individual trip only for passengers who ordered this boat

Question 33

How long private boat can wait if flight delay?

Accepted Answer

You should inform us in advance if flight delay, we trying arrange boat considering time that passengersneed to go through airportsprocedures ( maximum 60min) if you delay for longer we cant hold the boatat airport, it will be released.

Question 34

How long public boat can wait if I delay from my flight?

Accepted Answer

Public boat will not wait, you will have to change your ticket to next boat

Question 35

where we can find your guide?

Accepted Answer

Our guide most of the time near counter D11 ( Atoll Transfer counter) if he busy with other guestsyou have to wait near counter or get in touch with us by our hotline number

F and Q for Maldives Transfer service

Frequently asked questions